Details of our policies:

Rates are in Canadian Dollars and are subject to change.
Accommodations are assigned upon request at time of booking based on availability.
Arrive/depart any day, check-in between 3:00pm and 6:00pm. Check-out by 11:30am.
There are no guided activities on arrival day however a wide selection of self-guided activities are available. You can plan an activity on departure day.

Taxes:
Your package is subject to 5% GST (federal goods & services tax). Accommodation tax of 8% is not included in your package price. The GST is refundable for guests who are from a country outside of Canada. International guests will be asked to provide their full foreign residence address to qualify for the tax credit.

Gratuities:
At the YD Guest Ranch gratuities are not included in our prices. But you will have the opportunity at check-out to leave a gratuity if you feel our staff made your stay with us a special one!

Deposit & Balance Payment policies:
A deposit representing 50% of the total cost of booking including taxes is due at time of reservation and is payable by VISA, MasterCard, or bank wire transfer. Full prepayment and remaining balance is due 30 days prior to your arrival. Credit card details will be kept on file for adventure tours etc.

YD Guest Ranch: reservations must be paid in full prior to arrival.

Cancellation Policies:
A deposit representing 50% of the total cost of booking including taxes and service is due at time of reservation. Rates are subject to change without notice.
Final payment in full is required 30 days prior to the arrival date.
Refunds are not offered on unused portions of the package once booked.
As YD Guest Ranch is a small and exclusive operation with international clients generally booking many months in advance, cancellations can affect us very significantly. For this reason deposit payments are 100% non-refundable, regardless of circumstances. However in the event of cancellation 60+ days in advance we will issue a certificate for the amount paid to be used within 1 calendar year. Based on the rates you had booked ie:low season or high season rate.
When a cancellation for the current season is received within 60 days or less of arrival date, all payments on record at that time are 100% non-refundable regardless of circumstances.

Adventure Tours Only (day trips): For adventure activities, our cancellation policy requires that you provide a minimum of 48 hours-notice of cancellation, as we have limited tour times on most of our activities. If you do have to cancel we will refund you 50% of the cost of your tour. If we have to cancel or abandon a tour for any reason we will refund all or part of your fee or give you a coupon to come back another time.

Guest Profile & Preferences policies:
You will receive the resort’s  Guest Preference and Profile Form, before you arrive. This details personal wishes for activities, food and more. This form allows us to tailor the itinerary for each individual and ensures that all details are taken care of in preparation for your arrival. Owing to the resort’s highly remote location, we cannot guarantee that special requests concerning diet can be met if we do not receive this form in a timely manner.

Liability Waiver & Release policies:
While enjoying our wilderness location, there are inherent risks and hazards. For this reason, we require that when you visit and participate in activities, you do so at your own risk and sign a liability waiver and release form. We recommend you obtain travel medical insurance prior to your trip.

To read the Equestrian waiver prior to arrival, click Here.

To read the General waiver prior to arrival, click Here.

Guest Conduct policies:
We reserve the right to refuse service to any individual who jeopardizes the health, safety and welfare of any of our guests, staff and community members, animals and livestock, or refuses to follow the rules we have established for your safety and welfare during your visit with us. Similarly, if we deem a guest’s conduct to be distasteful or lacking in respect, adversely affecting the quality of others experience at the resort, then that particular guest(s) will be required to leave the premises with no refund for the unused portion of their package.

Pets policies:
Pets are allowed to stay in tipi/tent accommodations,  Requests to have your pet stay must be made at time of booking. All pets are required to be present at check-in upon arrival and must be on a leash while on the property. Failure to notify the resort at check-in of bringing a pet on property will result in possible eviction from the property and a surcharge of $100.00 added to your hotel bill in addition to the daily pet fee of $20.00 per pet, per day.

To read the full Pet Policies prior to arrival, click Here.